FAQ
Frequently Asked Questions (FAQ)
Welcome to our Frequently Asked Questions (FAQ) section! Here, you’ll find answers to some of the most common questions we receive. We hope this resource helps you find the information you’re looking for quickly and easily.
Got questions?
You can place your order directly through our website or contact us for assistance. We will process your order promptly and get in touch with you to confirm customization options and payment methods.
Yes, you can order with complete confidence. We are part of CATDOLL.JP, a company dedicated to creating high-end dolls for many years. To ensure the safety of your transaction, we use third-party platforms. Your satisfaction is our top priority, and we strive to achieve 100% customer satisfaction.
Absolutely. Once we accept your order, we guarantee safe delivery. We use specialized logistics methods, shipping to your country via a consolidation process before final delivery. This method ensures smooth customs clearance and eliminates any legal risks. All our customers have received their dolls safely without any issues.
Due to regional restrictions and network requirements, we can only provide compliant images. However, we have more complete image websites available for viewing, and you can also contact us for additional pictures and videos before making a purchase.
The production time for a custom doll varies as each doll is handmade. Unlike other manufacturers, we don’t mass-produce. We ensure the highest quality and perform thorough inspections before shipping. Generally, TPE dolls take about 5-15 days to make. If you choose a silicone head, it might take 20-35 days. For both silicone body and head, it usually takes around 2-3 months. However, these times are not fixed and can often be shorter. We will send you photos and tracking information once your doll is ready, so you can order with peace of mind.
You can choose the skin tone based on your preference. For TPE dolls, any skin tone is possible. For TPE bodies with soft silicone heads, we recommend the Pink skin tone. For full silicone dolls, we suggest the Ivory skin tone. If you have special skin tone requirements, we will do our best to accommodate them.
We offer multiple payment methods to suit your convenience, including PayPal, bank transfer, and credit card payments. The available payment options may vary depending on your country or region. We process payments through secure third-party platforms to ensure your transaction is safe. In some countries and regions, we also offer installment plans and Google Pay.
Differences Between TPE Dolls and Silicone Dolls
When choosing a doll, understanding the differences between TPE (Thermoplastic Elastomer) and silicone materials is crucial. Both materials have distinct properties that can influence your decision based on your preferences and needs.
1. Material Composition
- TPE Dolls: Made from a blend of plastic and rubber, TPE is a highly flexible and soft material. It has a realistic texture and feel, closely mimicking human skin.
- Silicone Dolls: Composed of silicone rubber, these dolls have a more firm and durable texture. Silicone is known for its high resistance to heat and aging.
2. Realism and Texture
- TPE Dolls: TPE offers a lifelike softness and flexibility, making the dolls feel more realistic to the touch. They are highly appreciated for their realistic skin-like texture and elasticity.
- Silicone Dolls: While silicone is firmer, it provides a more consistent texture and can hold intricate details better. The skin surface can have finer details, giving a highly realistic appearance, especially in facial features.
3. Durability
- TPE Dolls: TPE is more prone to tearing and staining compared to silicone. It requires careful handling and maintenance to ensure longevity. However, it is generally more affordable to repair.
- Silicone Dolls: Silicone is highly durable and resistant to wear and tear. It can withstand higher temperatures and is less likely to stain. This makes silicone dolls more durable over time.
4. Maintenance
- TPE Dolls: These dolls require more frequent and careful cleaning. TPE is more porous, which means it can absorb dirt and oils more easily, requiring regular washing and maintenance.
- Silicone Dolls: Silicone is non-porous, making it easier to clean and maintain. It does not absorb oils or dirt, and can be sanitized more effectively.
5. Flexibility and Weight
- TPE Dolls: TPE is very flexible and can be posed in a variety of positions. The material’s elasticity makes it ideal for dynamic posing. However, TPE dolls tend to be heavier due to their denser material.
- Silicone Dolls: Silicone is less flexible than TPE, which can limit posing options. Silicone dolls are generally lighter, making them easier to move and handle.
6. Price
- TPE Dolls: Typically, TPE dolls are more affordable than silicone dolls, making them a popular choice for first-time buyers or those on a budget.
- Silicone Dolls: Silicone dolls are generally more expensive due to the cost of materials and the detailed craftsmanship involved in their production.
Both TPE and silicone dolls have their unique advantages and characteristics. Your choice will depend on your personal preferences, budget, and how you intend to use and maintain the doll. TPE dolls offer a soft, lifelike feel and flexibility, while silicone dolls provide durability, detailed realism, and easier maintenance. Understanding these differences will help you make an informed decision that best suits your needs.